adaqq Legal Notice

We at adaqq operate our platform only in jurisdictions where applicable local law permits online gaming and sportsbook services. Our service availability depends on your location and the regulations of your jurisdiction. We do not offer our services in regions where online wagering is prohibited by law, and we do not hold licenses for any specific country.

This legal notice clarifies our operating boundaries, your responsibilities as a user, and the conditions under which we provide access to our live-dealer tables, sportsbook markets, slot games, and other entertainment offerings. It complements our full terms and conditions and privacy policy

Users bear sole responsibility for verifying that access to and use of adaqq comply with the laws and regulations of their own jurisdiction. By accessing our platform, you acknowledge this responsibility and confirm that you are accessing adaqq from a location where such access is legally permitted.

Service availability and jurisdiction restrictions

adaqq is a jurisdiction-restricted platform. We do not advertise or promote our services in regions where online gaming is prohibited. We do not claim licenses in any specific country, state, or territory. Our platform operates where applicable local law permits, and we reserve the right to restrict or withdraw service in any jurisdiction at any time.

If you are accessing adaqq from a location where online gaming is prohibited by law, you should not proceed. Your use of our platform from such a location is at your own legal risk, and we bear no responsibility for consequences arising from unauthorized access. We may close accounts we determine to be accessing our platform from restricted jurisdictions, and we may forfeit funds associated with such accounts if required by law or regulation.

Users in supported areas—including Jakarta, Surabaya, Bandung, Medan, and Semarang—may access adaqq provided they meet all account eligibility requirements and comply with these terms. Even within these regions, local regulations may vary by city or municipality. We encourage you to verify your local regulations before registering.

Note: We do not operate under any country-specific license. Our service availability is determined by where applicable law permits, not by explicit licensing in any jurisdiction.

User eligibility and account responsibility

All adaqq users must be adults as defined by their jurisdiction's laws. You must provide accurate identity information during account registration. We conduct verification to confirm your identity and to comply with anti-fraud standards. Your account is personal and non-transferable.

You are responsible for ensuring that:

Your access to adaqq is legally permitted in your jurisdiction.
You meet all age and legal eligibility requirements in your location.
You comply with all applicable local laws regarding online gaming, tax obligations, and financial reporting.
You maintain the confidentiality of your account credentials.
All information you provide during registration is accurate and current.

We do not monitor your local tax obligations or report your account activity to tax authorities in your jurisdiction. You remain solely responsible for any tax liabilities arising from your use of adaqq. We recommend consulting a tax professional if you have questions about how your activity on our platform affects your tax situation.

Data protection and privacy on adaqq

We protect your personal data and payment information using industry-standard encryption and security measures. Your data is held in secure facilities and accessed only by authorized personnel. We do not sell your information to third parties.

Our full data protection practices are set out in our privacy policyWe comply with applicable data protection regulations in the jurisdictions where we operate. Your information may be shared with payment processors, fraud-prevention services, and regulatory authorities where legally required.

We retain account records for seven years after account closure to comply with anti-money-laundering standards. After that period, we securely delete your personal data. You can request a copy of your data or request deletion (subject to legal retention obligations) by contacting our support team.

Data encryption: All communications between your device and our adaqq servers use TLS encryption. Payment data is tokenized and never stored in plaintext.
Third-party sharing: Your information is shared only with payment processors and regulators. We do not sell or lease your data to marketing companies.
Data access: You can request a copy of your personal data held by adaqq by contacting support. Processing takes five to ten business days.

Payment methods and financial responsibility

We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers (mobile banking, local payment, online payment, e-wallet). All payment processing is encrypted and handled by certified payment processors. We do not charge deposit fees, though your payment provider may apply their own rates.

You are responsible for the security of your payment credentials. Do not share your banking password, payment app credentials, or payment method details with anyone. We will never request this information via email or support ticket. If you believe your payment method has been compromised, contact your bank or payment provider immediately and then inform our support team.

Deposits and withdrawals are processed subject to standard verification procedures. We do not guarantee specific processing timelines but commit to handling all requests without unnecessary delay. Withdrawal requests may trigger additional anti-fraud checks, particularly during peak periods (Idul Fitri, Idul Adha, Imlek, Nyepi) or during major sporting events (Liga 1 finals, Piala AFF, Piala Indonesia).

Legal contact and dispute resolution

Questions about our legal notice, compliance, or jurisdiction status should be directed to our English-language support team. You can reach us through the contact details on our about us pageFor disputes regarding our services, we follow the procedures set out in our terms and conditions

We operate transparently within the jurisdictions where we are legally permitted to do so. We cooperate with regulatory authorities and law enforcement where required by law. Accounts suspected of illegal activity will be frozen pending investigation, and funds may be forfeited if unlawful conduct is confirmed.

By using adaqq, you acknowledge that you have read and understood this legal notice, that you are accessing our platform from a location where such access is legally permitted, and that you accept full responsibility for verifying compliance with your local laws. We provide our platform on an as-is basis; we do not guarantee uninterrupted service or specific outcomes, and we reserve the right to modify or withdraw our service at any time.